Changes to the home visiting service

From 1 October 2025, our PCN home visiting service will no longer be nurse-led and will instead be led by your individual GP practice.

There will be no change to the process for requesting a home visit. When needing to submit a request, please continue to either submit a Total Triage request via our website or call the practice and press option 1.

If deemed necessary, once you have contacted the practice, the most suitable clinician will arrange a home visit. 

For same-day home visits, please contact the surgery before 11am. If you require urgent same-day support after 11am, call your local pharmacy, NHS 111, or dial 999 in the event of an emergency.