As of April 14th, 2021, eight GP practices are now part of The Royal Wolverhampton NHS Trust which will see the Trust directly responsible for the delivery of care.
This offers a unique opportunity to redesign services from initial patient contact through ongoing management and end of life care.
As a single organisation the issues of scope of responsibility, funding, differing objectives and drivers will be removed and clinicians will be in a position to design effective, high quality clinical pathways which will improve appropriate access and positively impact on patient outcomes.
The PCN is working towards making more services available for you such as later and weekend appointments, social prescribing and first contact physiotherapy. We are working in conjunction with health and social care services across Wolverhampton to provide you, your family and carers with improved access.
This means if you’re registered at one of our practices and you cannot get an appointment with your usual GP, you will be offered an alternative PCN appointment at one of the other GP practices. For further information on any of the services available to you, please speak to your practice or click here.
As a Trust we are committed to hearing patients’ views and opinions on the healthcare services we provide.
Our Patient Participation Group runs every month for patients to have their say and voice their concerns. If you are a member of any of the GP practices below, please join in!
The next PPG meeting is on 20th August at 3pm, click the link for details for our PPGs Teams meeting.
Check our website and social media channels for further information about our future virtual meets.
Have your say, shape your healthcare services and become part of the Patient Participation Group today.
Additional appointments are now available to all Primary Care Network practice patients. Details of the extended access can be found on the below.
Unity Enhanced Access (access appointments at the weekends, weekday evening and bank holidays). Unity Hub will be providing GP and nursing appointments for all patients that are registered under VI.
More information about Unity Hub can be found here.
Royal Wolverhampton NHS Trust is committed to providing high standards of care and service. However, we know that, as in any other organisation, things can go wrong. We would like to hear what YOU think about our services – whether good or bad. So, please let us know if you are unhappy about any aspect of the service provided. You can tell us your views about anything. Examples might be comments about your treatment, about a member of staff, or about our buildings and facilities
Post
Patient Experience Team
Royal Wolverhampton NHS Trust
New Cross Hospital
Zone C, location C2
Wolverhampton Road
Wolverhampton
WV10 0QP
Telephone
01902 695368 / 695362
07880 601085
Email Us
rwh-tr.pals@nhs.net
Please click the links below to view information on how to give us your feedback, make a suggestion or make a complaint:
Making a Complaint – Frequently Asked Questions
Making a Complaint on Behalf of Someone Else
Thank you for helping us to improve our services.
