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A new role has been created at RWT to provide personalised support, caring for the physical, social and psychological needs of patients, their family and carers through the first out-patient appointment / diagnostic testing and fast track referral process.

The Referral Support Care Navigator role also supports patients and families right at the beginning of the pathway where understandably patients experience a lot of anxiety. Many of these patients will turn out not to have a diagnosis of cancer and will therefore not need further support.

The Referral Support Care Navigator will work independently within the remit of the role alongside the Two-Week Referral (Fast Track) team and Screening Nurses.

The Referral Support Service is here to provide personalised support to patients awaiting their first out-patient appointment or diagnostic testing. The team, alongside the Referral Support Care Navigator are available Monday to Thursday from 9am until 4pm.

The team can be contacted on 01902 694334 or email rwh-tr.ftsupportandinfo@nhs.net.

The Royal Wolverhampton NHS Trust